Terms of Use

Last updated: 22 October 2026

About these terms

These terms explain the rules for using our website, https://www.jmmentalhealth.co.uk. By using the website, you agree to them. If you don’t agree, please don’t use the website.

These terms only cover using the website. If you go on to have care with us, we’ll explain the terms of your care before your first appointment.

Who we are

JM Mental Health is a trading name of Atrom Mindcare Services Ltd, a company registered in England and Wales (company number 10838475). Our registered office is 572-574 Romford Road, London, E12 5AF. Please don’t send patient post there. Our clinic and postal address is 39A Regent Street, Leamington Spa, Warwickshire, CV32 5EE.

We’re registered with the Care Quality Commission (CQC).

If you need help now

Our website and our team can’t help in an emergency. We don’t watch emails, messages or website forms all the time.

If you or someone else is in danger or has been badly hurt, call 999 or go to A&E.

If you need urgent help with your mental health, call NHS 111 and choose the mental health option. You can also call Samaritans free on 116 123, at any time. Children and young people can call Childline free on 0800 1111.

Information on our website

The information on our website is general. It’s there to help you understand our services and decide whether to contact us. It can’t replace an appointment with a specialist doctor who knows your situation, so please don’t use it to make decisions about your health or your child’s health on its own.

We try to keep the website accurate and up to date. Sometimes things change before we’ve updated a page, for example prices, appointment times or services. If something matters to you, please check with us before you book.

Children and young people

Young people are welcome to read our website. Bookings for anyone under 18 are made by a parent or carer.

Using our website

Please use our website lawfully and fairly. You mustn’t:

try to get into parts of the website, our systems or our data that you’re not allowed to see
add viruses or harmful code, or try to break or slow down the website
use the website to send spam or advertising
copy large parts of the website, or use automated tools to collect information from it
pretend to be someone else when you contact us

We may suspend or limit access to the website if we think someone is breaking these rules. We may also need to take the website down for maintenance or updates. We’ll try to keep this short.

Our content

We own the words, images, logos and design on our website, or we have permission to use them. You can view, download and print pages for your own personal use. You can’t copy, share or sell our content for any business purpose without asking us first in writing.

“JM Mental Health” and “Atrom Mindcare” are our names. Please don’t use them in a way that suggests you’re connected with us.

Links to other websites

Our website links to other websites, like the NHS and support charities. We include them because we think they’re helpful. We don’t control those websites, and we’re not responsible for what’s on them or how they use your information.

Our responsibility to you

We don’t exclude or limit our responsibility for anything the law doesn’t allow us to. That includes death or personal injury caused by our negligence, fraud, and your legal rights as a consumer.

Within those limits, we’re not responsible for:

loss caused by relying on general information on the website, instead of getting advice about your own situation
the website being unavailable for a time
viruses or harmful code that reach your device through no fault of ours
the content of other websites we link to

Your privacy

Our privacy notice explains how we use your information, including when you fill in a form on our website. It also explains how we use cookies. Link to privacy notice.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Please check this page when you use the website.

The law that applies

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.

JM Mental Health, a trading name of Atrom Mindcare Services Ltd (company number 10838475)
39A Regent Street, Leamington Spa, Warwickshire, CV32 5EE

Email: adminteam@jmmentalhealth.co.uk

Phone: 01926 803804

Enquire now